Information & Referral

Helping the Wake County community find information about resources for older adults and adults with disabilities is central to the mission of Resources for Seniors. Through personal contacts, community outreach, publications, and events, we seek to increase access to services provided by the whole network of agencies that serve older adults, not just those offered by Resources for Seniors.

 

Information Department

Our Information Department staff is here to listen to your situation, answer your questions, help you determine and find the right services, and direct you to the appropriate agencies. Our specialists access a computerized database of nearly 1,000 community resources, which is also available online in the Community Resource Database. We can help locate and explain information on a vast array of available services in Wake County, including:

  • Activities and recreation program
  • Adult day programs
  • Alzheimer care
  • Assisted living facilities
  • Care management
  • Companion and homemaker services
  • Counseling
  • Home care agencies
  • Home repairs
  • Affordable housing for seniors
  • Legal services
  • Personal emergency response systems
  • Nutrition sites
  • Nursing homes
  • Senior activity centers
  • Transportation

Call 919-713-1556 to contact the Information Department. We are available Monday through Friday from 8 a.m. to 5 p.m. 

Speakers Bureau

Are you looking for a speaker for an organization that involves people with aging parents, spouses, or friends? At no charge to you, one of our speakers bureau staff can come to your Wake County location and give a 20-30 minute presentation about Resources for Seniors and other general topics, answer questions, and provide resource directories. For more information, contact our Information Services Director at 919-713-1564 or by email.

Transportation Programs

Resources for Seniors administers two different transportation programs. For additional information about these programs, contact our transportation coordinator at 919-713-1556.

Medical Transportation

Medical transportation is a very limited program intended to serve those who have no other means of transportation to medical appointments. Trips are limited to two or three times per month, due to limited funding. Individuals needing transportation to frequent appointments (such as dialysis or chemotherapy) can’t be served.

Transportation is door-to-door by shared van service and can accommodate wheelchair users. Appointments must be made several days in advance of the appointment, and users must complete enrollment paperwork before their first ride.

To be eligible, individuals must meet the following criteria:

  • Be a Wake County resident
  • Be at least 60 years old
  • Live inside/outside the city limits of Raleigh and Cary
  • Does NOT have Medicaid (because Medicaid has its own transportation program)
  • Does NOT have a valid driver’s license
  • Has no other means of transportation
  • Cannot be an active driver
  • Have no other means of transportation
  • Inability to drive safely
  • Cannot be a temporary situation