Management Team

Kristen Brannock President kristenb@rfsnc.org
Michael Boles Program Director, Adult Day Services michaelb@rfsnc.org
Jill Baldwin Program Director, Service Coordination jillb@rfsnc.org
Rita Holder Program Director, Home Care ritah@rfsnc.org
Scott Waterhouse Program Director, Information Services scottw@rfsnc.org
Mark Valletta Program Director, Housing and Home Improvement markv@rfsnc.org
Jennie Griggs Program Director, Senior Centers jennieg@rfsnc.org
Laura Mozer Program Director, Human Resources lauram@rfsnc.org
Lucy Brickley Program Director, Accounting lucyb@rfsnc.org

Frequently Asked Questions

  • What kind of organization is Resources for Seniors?

    Resources for Seniors, Inc. is a not-for-profit agency incorporated in 1973 as the Wake County Council on Aging. We changed our name in 1997 to reflect our guiding mission and better explain what we do. We are not a government agency but are designated by Wake County Commissioners to be the lead agency for a variety of aging and disabled services for Wake County residents with the goal of reducing fragmentation and increasing quality service for all Wake County residents.

  • Can Resources for Seniors serve a resident of another county?

    In most cases, services backed by public funding are restricted to residents of Wake County. Private-pay services can be provided outside of the county at the discretion of the department offering the service. To find similar services in other North Carolina counties or elsewhere in the country, go to the Eldercare Locator.

  • What are adult day services?

    Many impaired adults, including those who are memory-impaired, spend most of their day with their spouse or adult child. An adult day center can be an alternative. At an adult day center, the individual will spend the day with people their age with similar impairments. Resources for Seniors operates four adult day centers for dependent adults – called Total Life Centers – throughout Wake County, which offer supervision, recreation, caring staff, a safe environment, and nutritious meals.

  • What do you do if you do not qualify for Medicaid but cannot afford to pay for in-home care?

    There are very limited funds available in Wake County for in-home aides and adult day services. Eligibility for the funds is based primarily upon the availability of funds and need. Currently there is a 1-2 year waiting list for subsidized in-home aides and adult day services. Contact our Information Department at 919-872-7933 to be placed on the waiting lists.

  • My relative lives alone, and our family does not think they can take care of themself. What can we do to help keep them in their home?

    We would like to assist you in keeping your loved one at home. Sometimes, a variety of services must be put into place to help an older adult remain independent. For example, Meals on Wheels may provide a hot noon meal, a personal emergency response system can provide a way to call for help, a companion/homemaker may come for a few hours a week to help with errands, shopping, and housecleaning, and transportation services may be put in place to get the older adult to medical appointments. Our trained Consultation and Referral Specialists are familiar with the variety of services available in Wake County and may be able to help you find what you need to help your relative preserve their independence.

  • If I am not a senior but I am disabled. What services are available for me?

    If you are Medicaid-eligible and at a nursing home level of care, the Community Alternative Program for Disabled Adults (CAP/DA) offers a variety of in-home and community support services to help you remain at home. If you are not Medicaid-eligible, the Wake Independence at Home program may be able to assist. Other programs in our system that support adults with disabilities include Total Life Centers, the Weatherization Assistance Program, and the MEDS program. Contact our Information Department at 919-872-7933 for details on program requirements and eligibility.

  • Who provides transportation for older adults?

    In Wake County, there are several transportation operators. Resources for Seniors offers limited transportation for those aged 60 and older to nutrition sites, grocery shopping, and medical appointments in selected areas.

    GoRaleigh Access is a transportation program for City of Raleigh residents with permanent mental or physical disabilities that prevent them from driving a vehicle or using the city bus service. Call GoRaleigh at 919-996-3459 for details.

    Wake County also provides door-to-door public transportation services in some parts of the county under the TRACS GoWake program. See our Community Resources Database or call Information Services at 919-872-7933.

  • Who provides transportation for older adults?

    In Wake County, there are several transportation operators. Resources for Seniors offers limited transportation for those aged 60 and older to nutrition sites, grocery shopping, and medical appointments in selected areas.

    GoRaleigh Access is a transportation program for City of Raleigh residents with permanent mental or physical disabilities that prevent them from driving a vehicle or using the city bus service. Call GoRaleigh at 919-996-3459 for details.

    Wake County also provides door-to-door public transportation services in some parts of the county under the GoWake program. See our Community Resources Database or call Information Services at 919-872-7933.

    In Cary, GoCary provides door-to-door and fixed route transportation services.

  • How can I support the work of Resources for Seniors?

    We are always seeking volunteers to assist at our day centers, senior centers, and home repair programs.

    We also accept contributions. We are a not-for-profit 501(c)(3) tax exempt organization. You can make your contribution online or mail it directly to Resources for Seniors at 1110 Navaho Drive, Suite 400, Raleigh, North Carolina 27609

    In addition, corporations can be sponsors of our community resources, such as the Directory of Resources for Older and Disabled Adults in Wake County, published annually.